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KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The platform includes a comprehensive suite of awareness and compliance training,…

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Learn from top reviewers

Great software for all training needs. Plus the PAB is a great tool!

Rating: 9 out of 10
August 9, 2024
IncentivizedVetted ReviewVerified User
KnowBe4 Security Awareness Training makes training our employees on HR and IT subjects super easy. The layout and tracking helps us to keep on top of where our employees are o...
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Jeremy Hommowun, CTS
Program Manager - Information Technology
Educational Technology Manager
Illinois College
KnowBe4 Security Awareness Training4 years of experience

KnowBe4 Security Awareness Training living up to its name and training staff prone to phishing attacks

Rating: 7 out of 10
July 29, 2024
IncentivizedVetted ReviewVerified User
To train our staff, faculty and students about phishing threats and cyber security awareness to protect our banking transactions that students and our procurement staff make f...
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Humayoon Khan
Team Lead - Information Technology
Team Lead Cyber Security
Lahore University of Management Sciences (LUMS)
KnowBe4 Security Awareness Training2 years of experience

Best product for KnowBe4 Security Awareness Training

Rating: 10 out of 10
July 25, 2024
IncentivizedVetted ReviewVerified User
We use KnowBe4 Security Awareness Training in our organization to provide company-wide security awareness training to all of our employees. We generally provide training on so...
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Verified user
Engineer
KnowBe4 Security Awareness Training2 years of experience

KnowBe4 Security Awareness Training Review

Rating: 10 out of 10
July 23, 2024
Vetted ReviewVerified User
We use KnowBe4 Security Awareness Training to train users monthly for real world scenarios. This product addresses the issue of a lack of security awareness with our uses. Usi...
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Verified user
Employee
KnowBe4 Security Awareness Training3 years of experience

The Best Security Awareness Training Platform - KnowBe4 Security Awareness Training

Rating: 10 out of 10
July 23, 2024
IncentivizedVetted ReviewVerified User
We have purchased KnowBe4 Security Awareness Training for the purpose of Security awareness training. We have purchased the Diamond subscription for all of our users and we go...
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Verified user
Engineer
KnowBe4 Security Awareness Training1 year of experience

Review

Rating: 7 out of 10
July 19, 2024
IncentivizedVetted ReviewVerified User
Security Training Phishing Campaigns
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Verified user
Engineer
KnowBe4 Security Awareness Training3 years of experience

KnowBe4 Security Awareness Training Review

Rating: 8 out of 10
July 19, 2024
IncentivizedVetted ReviewVerified User
We use the product to raise awareness and increase the security maturity of employees within the company.We are still at the beginning, so we use a lot regarding the level of ...
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Thais Devides
Program Manager - Other
Segurança da Informação
Matrix Energia
KnowBe4 Security Awareness Training2 years of experience

KnowBe4 Security Awareness Training

Rating: 8 out of 10
July 19, 2024
IncentivizedVetted ReviewVerified User
We use KnowBe4 for Phishing campaigns, Security Awareness training campaigns, PhishER, etc. Helps us provide training to our corporate and store level users in a quick and con...
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Verified user
Analyst
KnowBe4 Security Awareness Training2 years of experience

KnowBe4 Security Awareness Training - Exceptional and modern training for your users!

Rating: 10 out of 10
July 18, 2024
IncentivizedVetted ReviewVerified User
We have been utilizing KnowBe4 Security Awareness Training for several years now to deliver security awareness training to our end users. This has helped us close the gap on p...
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Verified user
Professional
KnowBe4 Security Awareness Training4 years of experience

A necessary tool to raise End User Awareness

Rating: 10 out of 10
July 18, 2024
IncentivizedVetted ReviewVerified User
The quarterly training we assign to our userbase has been instrumental in raising the bar for our end users awareness. Social engineering keeps coming no matter how many count...
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Verified user
Director
KnowBe4 Security Awareness Training7 years of experience

KnowBe4 Security Awareness Training Review

Rating: 10 out of 10
July 18, 2024
IncentivizedVetted ReviewVerified User
We use KnowBe4 Security Awareness Training for our annual security training for all employees, introductory training for new hires and monthly scheduled phishing campaigns. We...
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Tom Richardson
Director - Information Technology
Director of Information Technology
Houchens Insurance Group
KnowBe4 Security Awareness Training5 years of experience

Great product but need more variety in training module and more technical assistance by KnowBe4 SMEs

Rating: 9 out of 10
July 18, 2024
IncentivizedVetted ReviewVerified User
We use 1. the KnowBe4 Security Awareness Training interactive training modules by sending SAT training campaigns to all users annually or quarterly;2. the KnowBe4 Security Awa...
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Verified user
Consultant
KnowBe4 Security Awareness Training3 years of experience

KnowBe4 Security Awareness Training is a solid platform that does what you need it to do without much hassle or complexity!

Rating: 10 out of 10
July 18, 2024
IncentivizedVetted ReviewVerified User
We use the security awareness training for our corporate and clinic users to ensure that they maintain a certain minimum level of cybersecurity knowledge. This reduces our ove...
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Verified user
Director
KnowBe4 Security Awareness Training3 years of experience

Most Versatile Training Platform Out There

Rating: 9 out of 10
July 18, 2024
IncentivizedVetted ReviewVerified User
We utilize their simulated phishing campaigns, KnowBe4 Security Awareness Training PhishER suspicious email reporting, and the training platform for module distribution and tr...
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Verified user
Analyst
KnowBe4 Security Awareness Training3 years of experience

KnowBe4 Security Awareness Training is great!

Rating: 9 out of 10
July 18, 2024
IncentivizedVetted ReviewVerified User
We use KnowBe4 Security Awareness Training as our primary phishing training solution. As phishing is the most likely source of a security incident it is important to have a st...
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Verified user
Director
KnowBe4 Security Awareness Training10 years of experience
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How KnowBe4 Security Awareness Training Differs From Its Competitors

KnowBe4 Training Content

It highly impacts our training program, because cyber threats are not just increasing in count but their complexity has also increased. These attackers are trying out new techniques and ideas every day thus to stay protected we must ensure latest up to date training content.
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KnowBe4 Reporting

Most important metric is how many users click a phishing link, how many report it and how many eventually end up entering their info on the phishing page. This really helps us detect people that need to be trained more to be protected.
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KnowBe4 Training Content

The KnowBe4 Security Awareness Training has a good amount of videos on fresh and trending topics but they still lack in this area. They have videos on topics that have passed a month or two months ago but they have very less videos on recent attacks like the attack that happened in the last two to …
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KnowBe4 User Management

In KnowBe4 Security Awareness Training portal, we can manage our users in two way. Either we can connect them through a cloud application called SAAS application or we can add them manually. In manually, we will get multiple options like we can add users one by one or we can import them through an …
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KnowBe4 Reporting

KnowBe4 Security Awareness Training provides reports on multiple aspects like training completion status, phishing campaign user's phish prone percentage status, personal report of users like which user have completed how many number of trainings and on how much test campaign he/she failed. Apart …
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KnowBe4 Training Content

KnowBe4 Security Awareness Training adds the fresh training content every moth with the video training and the newsletters with the security quotes. We are using the newsletters to send to our users on the monthly security email to provide the last month trending threats of the market. With the …
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KnowBe4 User Management

In KnowBe4 Security Awareness Training, we manage all of our users through the active directory sync process through a SAAS application that is created in our Azure AD Environment. The sync generally happens 3-4 times per day to make the things same as per AD. We can automatically sync the …
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KnowBe4 Reporting

We use the report section to see the overall progress of the training. The security awareness training report (training campaign report) we see on weekly basis to see the overall growth or deduction in the training. After the launch of phishing test, we use the report to see how many people have …
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KnowBe4 Training Content

I have appreciated the increasing release of fresh content. There is a large amount of content available to us, but KnowBe4 Security Awareness Training is continually adding more and more content. Not only is there new content, but even more language packs for preexisting content. If you have …
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KnowBe4 User Management

User management can be done manually. However, you have the option to sync with your active directory or Entra ID. This makes user management incredibly simple. When a new account is created its automatically imported and enrolled into any in scope training assignments. When an account is disabled …
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KnowBe4 Reporting

Understanding how our users are progressing is important to understand the effectiveness of our training campaigns and phishing simulations. There are various reports available in graphs, and list formats that can help identify your phish prone users and help to improve your overall campaign …
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KnowBe4 Training Content

Its crucial to have a variety and a constantly changing "new" information for our end users to not ignore the training. We are always looking for what will be useful/relevant training and what will be entertaining.
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KnowBe4 Training Content

It has made the training the employees must take enjoyable and relevant. During covid, KnowBe4 Security Awareness Training created training for how to securely work from home and how to properly secure yourself while working in more public areas. That same attitude has continued after the pandemic …
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KnowBe4 User Management

We utilize the built in integration with Azure/Active Directory for the creation and modification of user profiles. From there KnowBe4 Security Awareness Training makes it easy to apply users to new groups both manually and with the creation of automatic rules. This included the ease of creating …
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KnowBe4 Reporting

Our most important metric is our PhishProne percentage. I have created custom reports for finding our training completion rate and security culture that are key to developing our training program and security posture. The recent modification to how the template reports are organized and generated …
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KnowBe4 Training Content

Nothing is worse than not having enough content. Having access to fresh content from different publishers has had a positive affect on our training program. You don't want the same phishing emails an training campaigns because users will become use to them. I like the fact that they are refreshed …
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KnowBe4 Training Content

It just provides more materials to choose from. The fact that the library is being updated continuously is "just" the greatest thing. Materials come and go so constantly there are new and fresh materials adapted to the needs of employees and mainly management, to patch the gaps.
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KnowBe4 User Management

User management is performed via ADI tool meaning I always have an accurate user inventory. Smart groups is a great feature allowing groups to be dynamically managed vs manual management. Also the option to have the phishing test offenders added to certain groups just improved the gap addressing, …
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KnowBe4 Reporting

The one time offenders, repeated offenders as well as those failing to complete the training. The ability to map the offenders with those that haven't completed the training is something the executive management appreciated a lot!
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KnowBe4 User Management

We have AD integration which greatly automates and simplifies user management. For the training we also switched to password-less link to ease the use of the platform for the users.
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KnowBe4 Training Content

We are seeing a better engagement of the training then we saw with our previous product. People are very pleased with the product offerings for training and our survey's always return 4.2 out of 5 in all aspects.
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User Provisioning

The ability to integrate into our SAML made this installation about as easy as we could have asked for to provision thousands of users. Using this method allows for a seamless method of accessing the platform.
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KnowBe4 Training Content

Great, keeps up morale and confidence in how we are protecting ourselves and the company from cybersecurity threats. Brings awareness to security and leaves the company with less vulnerable employees. Teaches employees best practices.
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KnowBe4 User Management

New hires get assigned courses during their onboarding phase and we provide refresher courses throughout the year as well as new courses as scams become more technical and advanced. Staying prepared if anyone ever tries to hack us in any way from field operations to corporate.
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KnowBe4 Reporting

We like to look at our Completion records and weigh them against employees failing the fake attacks we send out then provide additional training based on the percentage or send out refresher courses for the individuals who failed.
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KnowBe4 Training Content

The single largest positive of the entire program is fresh content. We hear from our associates and Human Resources how much new and updated content is refreshing and makes the entire learning process enjoyable.
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KnowBe4 User Management

We automate user management by using LDAP from Active Directory to import users and their user data. From there, users are automatically placed into Smart Groups, using further automation. Our phishing and training campaigns are based on the smart groups well.
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KnowBe4 Reporting

We track historical failure rates and email reporting rates. These are the best results for interpreting your organization's performance and justifying the ROI of the services provided.
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KnowBe4 Reporting

We use the executive reports for our board as they provide a great overview of the organization as a whole and we utilize training specific reports for our department heads to provide visibility on areas of improvement.
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KnowBe4 Training Content

Previously before KnowBe4, our users were constantly seeing compromised accounts and all sorts of bad files etc. They had faced a few cyber attacks as well, which you think would have helped increase awareness in general. After implementing KnowBe4, it was a 180 difference. Could not be more …
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KnowBe4 User Management

We use the SSO module to connect to AD an auto-provision accounts. There are groups for each department we have created to keep the organized and to also be able to target specific departments for phishing campaigns. All new users are automatically enrolled and notified as well. As users are …
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KnowBe4 Reporting

For metrics, the dashboard is pretty awesome to start with. You can see your risk score, user prone percentage, and many other factors. These are great to see over time. We have dropped significantly and are below industry standard in most areas. Reporting is great too; it allows you to dump all …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Jeremy Hommowun, CTS
Educational Technology Manager
Illinois College (Higher Education, 201-500 employees)
Humayoon Khan
Team Lead Cyber Security
Lahore University of Management Sciences (LUMS) (Higher Education, 1001-5000 employees)

Video Reviews

18 videos

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KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
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Pricing

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Silver

$0.90

Cloud
per month (billed annually) per seat

Gold

$1.05

Cloud
per month (billed annually) per seat

Platinum

$1.20

Cloud
per month (billed annually) per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.9
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.2
Avg 8.2
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Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness and compliance training and simulated social engineering platform. It is used by organizations worldwide to strengthen their security culture and reduce human risk.


The platform includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, and crowdsourced anti-phishing defense. With content in 35+ languages, KnowBe4 provides an always-fresh library of engaging content to strengthen an organization's human firewall.


KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone™ Percentage of users through a free simulated phishing attack

  • Fully automated simulated phishing attacks, using thousands of customizable templates with unlimited usage

  • AI-Driven phishing and training recommendations based on your users' phishing and training history

  • Enterprise strength reporting, showings stats and graphs for both training and phishing, ready for management




KnowBe4 Security Awareness Training Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting
  • Supported: Integration with Security Tech Stack

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication

Additional Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: User provisioning via Active Directory or SCIM integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER: PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
  • Supported: An integration with SecurityCoach delivers real-time coaching in response to risky end user security behavior

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing Dashboard Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officer™ The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Library of security awareness training content. KnowBe4 partners with The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO.Screenshot of a Library of security awareness training content. KnowBe4 partners with The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Integrations

KnowBe4 Security Awareness Training Competitors

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

KnowBe4 Security Awareness Training Downloadables

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.4.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1066)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Notifications for Assigned Trainings: Users have appreciated the helpful notifications for assigned trainings, finding them valuable in tracking required modules and staying up-to-date on essential learning tasks. These timely reminders ensure users do not miss important training deadlines.

Interactive Learning Experience: Reviewers have highlighted the interactive elements of KnowBe4's training as engaging and memorable, enhancing user retention of crucial cybersecurity concepts and best practices. The interactive features make the training sessions more enjoyable and effective.

Comprehensive Content Coverage: Customers have praised KnowBe4 for offering comprehensive content on a wide range of cybersecurity threats like phishing attacks, social engineering tactics, and malware risks, demonstrating a commitment to thorough security education. The detailed coverage helps users understand various threats comprehensively.

Challenges in Training Module Assignment: Users have faced difficulties assigning relevant training modules to different employee types, with some expressing frustration over the non-intuitive process.

Reporting Metrics and Safe Emails Issues: Several users have reported challenges in obtaining accurate statistics from email gateway campaigns and a need for better-defined reporting metrics. Additionally, there is dissatisfaction with the removal of safe emails from PhishER.

Bugs Impacting Training Completion Logging: Users have encountered bugs where completed training was not correctly logged, highlighting issues that restrict uploading SCORM content such as file size limitations and quiz word count restrictions.

Setting up AD Sync and Industry-specific Training Needs: Users face challenges in setting up AD sync, modifying monthly phishing results, and express a desire for more industry-tailored training modules to meet specific sector requirements.

Reviews

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