Item: KnowBe4 Security Awareness Training
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

The subject of security awareness is always a tough one, as company employees see it as a chore rather than an important task. The KnowBe4 Security Awareness Training app is designed to help with making this task easier by easily assign the employees to awareness courses and track and monitor their progress.

Pros and Cons

Integrating with IdPs for easier user onboarding
Tracking and monitoring user progess
User friendly interface
Wide coverage of security awareness topics

Video courses can sometimes be too long an boring for non-security users
Very easy to hit "next" on each course page and finish the course in 5 minutes
Summary quiz provide the same questions and answers in the same order

Return on Investment

Decrease in phishing simulation failures across employees
High employee engagement on security awareness assignments

Key Insights

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Not sure

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

KnowBe4 Training Content

The large variety of content enabled us to diverse the awareness training every year for better employee engagement.

KnowBe4 User Management

We had an integration with OKTA which enabled us to manage users easily based on pre-defined OKTA groups created by the IT team.

KnowBe4 Reporting

Phishing success/failures metrics.
Security training assessments completion metrics

Likelihood to Recommend

KnowBe4 Security Awareness Training can be useful for several purposes, for example when security awareness need to be well documented and monitored, for the security team KPIs or for bigger goals like SOC2 or other compliance processes. It might be overkill for small companies, in which a frontal training would be more effective and sufficient.

Great all-in-one security awareness & phishing product

Software Version

Modules Used

Overall Satisfaction with KnowBe4 Security Awareness Training