A good solution for most organizations looking to expand on their security culture and training.
October 26, 2023

A good solution for most organizations looking to expand on their security culture and training.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

Training modules from KnowBe4 are uploaded into our company LMS and assigned to users through our internal portal. Training records are tracked and noted for each employee within the LMS portal. The format provided by KnowBe4 is compatible with our LMS solution, so integration is a very easy process for our Teams.
  • Phishing related training.
  • Smishing related training.
  • General best practices.
  • Some trainings are too lengthy.
  • Many of the the trainings are very corney and over exaggerated.
  • It's very difficult to quantify at the level we are currently using.
  • Proofpoint Insider Threat Management
They are very similar in nature. ProofPoint seems to be a little more professional in its content but is also pricey.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

No

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It is helpful in continuing the education of our team on a regular basis. The fresh content keeps the narrative from sounding like a broken record.
The system is integrated with Azure and our LMS system.
We do not use reporting features included with KnowBe4 at this time.
The service is very good in relation to training and Phishing campaigns. I also enjoy the PhishIT integration that allows users to report suspect messages for review. The service is very good, but the pricing is on the high side, and there seems to be a lot of upselling for additional modules and products.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
6
Multilingual Training Content
Not Rated
Training Gamification
7
Industry-Specific Security Training
8
Individualized Security Training Plans
6
Phishing Simulations
6
Security Reporting
6
Integration with Security Tech Stack
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated