Great tool to keep your organization safe and prepared!
October 26, 2023

Great tool to keep your organization safe and prepared!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • KnowBe4
  • The Security Awareness Company

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 has been a key tool in helping end users be better prepared to identify security issues like phishing. Our user risk scores have dramatically decreased since we onboarded KnowBe4 as we ensure that all users are completing their regularly assigned training and it's often discussed at many different company-wide meetings.

People generally know what to look for and how to safeguard themselves and the organization by being better prepared. Looking back to several years ago, we were in a much worse situation and our user risk scores were much higher. Now that everyone is up to speed we find that the phishing emails are often not clicked by most users.
  • Short and focused training
  • Includes basic quizzes about the information in the training
  • Easy to follow along
  • Many short and easy to watch videos that help train users
  • Some interactive games are also available to use for the training modules
  • The platform has been very beneficial to our organization and I would highly recommend it for other organizations - both large and small.
  • The investment into KnowBe4 has been very beneficial as all users are much more informed and aware of phishing attempts
  • The cost of the platform is definitely worthwhile as the benefits are immeasurable

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Constant periodic reminders to users to complete their required training helps them stay up to date with new techniques or just serve as a constant reminder to stay vigilant and think before you click! It has certainly been very beneficial to have everyone informed and not clicking on malicious links or downloading malicious attachments.

The various sorts of training are also beneficial as there is video content, games, interactive training slides, and many more things to keep users engaged.
We have integrated the platform with Google and it works well. It's a very seamless integration and all of our users have access to the platform using their corporate email account. This makes it simple and straight forward to use vs. having standalone user accounts that would have to be administered.
It's great to see the user risk scores to help identify areas for improvement and perhaps target training to specific departments or users who are having trouble with identifying phishing or not completing their training in a timely fashion.
It is a good training for all employees of an organization because one compromised account via a phishing attempt could lead to a major issue for the whole organization. It stresses the importance of all users being the front line of security and needing to be aware of the various scams and phishing attempts targeting users of all kinds.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
10
Industry-Specific Security Training
10
Individualized Security Training Plans
Not Rated
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
10