Something phishy about this email....
December 08, 2023

Something phishy about this email....

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

Our primary use of KnowBe4 Security Awareness Training is their phishing campaigns and additional training within. We typically do a phishing campaign monthly with varying degrees of difficulty. If a user fails the test, they are enrolled in additional training. Repeat failures get additional training on top of a normal failure. This is truly increased our security awareness to the point where most employees scrutinize all emails before any action on them.
  • Provides a variety of phishing templates. We can take a template and make adjustments to change the difficulty for our users.
  • I don't know if this exists, but sending emails from our domain rather than a KnowBe4 Security Awareness Training email. Many users don't trust when they're told to do training that comes from outside.
  • Our phish-prone number have gone way down. Users are more aware of the threats and know what things to look for.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy KnowBe4 Security Awareness Training again?

Yes

They update the training library constantly. It is great to look at the new content, but delivery to my users is an internal issue.
We limit admin access to my team and enroll other users as needed.
The phish prone numbers are presented bi-monthly. We provide a yearly comparison to the board annually as well.
It is easy for my admins to prepare and deploy phishing tests. The follow up training deployment is great also. Pulling metrics to present to my leadership is very easy as well, the numbers breakdown and are easy to follow.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
10
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated