Solid security training and synthetic phishing
January 22, 2024

Solid security training and synthetic phishing

Andrew Bulman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We used KnowBe4 Security Awareness Training for our staff onboarding training (for foundational cyber security training), as well as synthetic phishing exercises. It allowed us to get a feeling for how well the training for being received and understood. Our IT team also had access to additional training videos for skill enhancement and uplift.
  • Interesting content
  • Great reporting
  • Easy to administer
  • Customization
  • Corporate branding
  • More granular licensing tiering
  • Cyber Security Awareness
  • Reporting on 'click throughs'
  • Created cyber discussion points within the organisation
We didn't compare it to any specific product, as it was recommended by a sister company. We compared it to the effort o of standing up our own training, creating it, filming etc. In the end we thought that KnowBe4 Security Awareness Training gave a more polished, comprehensive product with better reporting than our internal LMS

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Better overall cyber security awareness across the organisation, it also created a discussion point for staff. The synthetic phishing provided a great overall view of the organisations understanding of the training and allowed us to target specific groups for extended training. Additionally it was great to be able to report back to the whole company about the percentage of click throughs.
We used the Azure Active Directory Sync - which allowed us to manage everything through AD. It was easy to set up, KnowBe4 Security Awareness Training provided comprehensive instructions on how to configure the connector. It would have been nicer to manage using groups, however we could manage individual users - albeit with a little more effort
The most important statistics for our organisation were the percentage of training completion as well as the number of users that had clicked on a synthetic phishing email. Both were reported up to the board for visibility. There was additional reporting capability, however we found it best to keep it simple
It was great for some basic foundational cyber security knowledge training as part of an on boarding training program.

However, I felt that the advanced training is quite limited - if you were looking at upskilling cyber security staff to have enhanced capability, then I'd probably look to a proper training provider.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Training Gamification
8
Industry-Specific Security Training
7
Individualized Security Training Plans
6
Phishing Simulations
9
Security Reporting
9
Integration with Security Tech Stack
8
Role-based user permissions
8
Single sign-on capability
10