Most Versatile Training Platform Out There
July 18, 2024

Most Versatile Training Platform Out There

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4
  • The Security Awareness Company
  • Popcorn Training
  • exploqii
  • Twist & Shout
  • El Pescador
  • Kontra
  • PhishER

Overall Satisfaction with KnowBe4 Security Awareness Training

We utilize their simulated phishing campaigns, KnowBe4 Security Awareness Training PhishER suspicious email reporting, and the training platform for module distribution and training management. I have been impressed with the flexibility of training management and the effectiveness of the provided phishing templates. It allows for easy tracking of training completion as well as the necessary auditing that occasionally needs to be done.

Pros

  • Training management
  • Simulated Phishing Campaigns
  • Flexibility of the platform
  • Responsive and helpful staff

Cons

  • Documentation is clear but it is often difficult to find the correct page.
  • I do not see any benefits to PhishRip over most other market solutions and am discouraged by how much focus is being placed on it by KnowBe4.
  • Sometimes it is difficult to upload my own training modules, and there is very little documentation on how to troubleshoot those issues.
  • The training KnowBe4 Security Awareness Training provides has directly assisted in preventing security incidents in the workplace.
  • The KnowBe4 Security Awareness Training platform makes it easy for employees to keep compliant in their respective fields.
  • The KnowBe4 Security Awareness Training PhishER service has made reporting suspicious emails easy and accessible for our users and has reduced the time taken to analyze an email as a legitimate threat. Only needing to manually review 1/4 of all reported emails.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It has made the training the employees must take enjoyable and relevant. During covid, KnowBe4 Security Awareness Training created training for how to securely work from home and how to properly secure yourself while working in more public areas. That same attitude has continued after the pandemic with updated training as new techniques are developed.
We utilize the built in integration with Azure/Active Directory for the creation and modification of user profiles. From there KnowBe4 Security Awareness Training makes it easy to apply users to new groups both manually and with the creation of automatic rules. This included the ease of creating different security groups for training owners to manage their own training reports and responsibilities without giving them admin rights.
Our most important metric is our PhishProne percentage. I have created custom reports for finding our training completion rate and security culture that are key to developing our training program and security posture. The recent modification to how the template reports are organized and generated have made it much easier to utilize.
They are ideally suited for administering required customer training and the accompanying administration of those users. Annual training and testing a company's security posture are also strengths of the KnowBe4 Security Awareness Training platform. The "mod store" where KnowBe4 Security Awareness Training displays their library of training modules has a great variety of topics with both videos and quizlets make the creation of new training campaigns a breeze.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
9
Multilingual Training Content
8
Training Gamification
10
Industry-Specific Security Training
7
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
6
Integration with Security Tech Stack
7
Role-based user permissions
10
Single sign-on capability
10

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