KnowBe4 Security Awareness Training is a solid platform that does what you need it to do without much hassle or complexity!
July 18, 2024

KnowBe4 Security Awareness Training is a solid platform that does what you need it to do without much hassle or complexity!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We use the security awareness training for our corporate and clinic users to ensure that they maintain a certain minimum level of cybersecurity knowledge. This reduces our overall risk and it allows us to spend less time addressing potential security risks. We utilize training courses and the phish alert button in Outlook.

Pros

  • Training courses
  • Reporting on results
  • Automatically provisioning users that fail courses to repeat until succeeding

Cons

  • There are a lot of options in the course store, but I think the topics sometimes are a little too broad and we have to dig for the course we want to use
  • Leveraging AI to allow us to submit custom situations and build a course around that would be cool!
  • We've seen a reduction of successful phishing attacks
  • We've seen an improvement in user reported phishing
They're all pretty similar in my opinion, but KnowBe4 Security Awareness Training is the most user-friendly from what I've seen. The reporting is also a little bit better from KnowBe4 Security Awareness Training.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy KnowBe4 Security Awareness Training again?

Yes

It allows for a more robust/complete offering to our users. It allows us to really pinpoint what we're looking to train and gives us a better target for our audience.
We're still managing this manually at this time.
Overall scores for the entire organization and individual metrics, also failure rates per user.
NinjaOne, ConnectWise ScreenConnect, Bitdefender Managed Detection and Response (MDR)
It's a pretty straightforward platform, it works well, and does what we need. There really isn't much else to add, it has most of the features we could want and works properly.

KnowBe4 Security Awareness Training Feature Ratings

Security Awareness Training
9.0
Training Content Library
8
Multilingual Training Content
Not Rated
Training Gamification
10
Industry-Specific Security Training
9
Individualized Security Training Plans
9
Phishing Simulations
10
Security Reporting
9
Integration with Security Tech Stack
8
Security
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

Comments

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