Honest and fair review, positives and negatives
Anonymous | TrustRadius Reviewer
June 02, 2020

Honest and fair review, positives and negatives

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kronos Workforce Ready

Workforce Ready is installed and being used for our time and labor hours for payroll as well as the point system. This does keep the managers more accountable as they must keep up daily on viewing employee hours, punches and exceptions. This is great because we can monitor the clock in/out times and save the extra man hours/cost for the company, when the company saves money we can apply better benefits for all. This is a real win/win!
  • Time tracking
  • Point balancing
  • Ease of carrying over to a payroll system
  • Tracks Holiday pay
  • Better set up, we did not get what we asked for at all
  • Ease of use for changes that need to be made
  • This has allowed us to better track the hours worked by EEs.
  • The exceptions have been great but not always accurate.
I believe the set up could be handled much better and more personalized for companies that have more objects to work around.
Using the reports have been amazing, not only for the Human Resource department, but we have also been able to easily assist accounting and payroll. The reports that are set up are fantastic and the ease of setting up new reports is stellar. It is also very good that we can track timesheet change through the utility drop down. Albeit, there could be minor improvement to see how all of the changes occured.
Unlike our set up process, the support case request is an essential tool. We have been assisted far more by the help desk than the original set up team. We know that we did not even finish some of the items before we were pushed to go live. The help desk however has been able to quickly resolve issues with our system.
There are a lot of ways that WFR has streamlined the payroll process for us. The reports module is fantastic, in that it can be modified to any information you need to track. The ease of use is just not there. The set up portion should include assistance to guide professionals through step by step instruction for key issues that may arise or changes that may need to be made in the future. The online videos just were not what we were capable of completing at the time. They are long and drawn out, making them too time consuming for a busy HR department.

UKG Ready (formerly Kronos Workforce Ready) Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
9
Organization and location management
8
Pay calculation
8
Support for external payroll vendors
9
Off-cycle/On-Demand payment
Not Rated
Salary revision and increment management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
6
Update personal information
Not Rated
Report builder
9
Pre-built reports
9
New hire portal
8
Manager tracking tools
9