LastPass for Business is the way to go to reduce security admin headaches!
November 17, 2020

LastPass for Business is the way to go to reduce security admin headaches!

Derek Asher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Password Manager

Overall Satisfaction with LastPass for Business

We currently have LastPass for Business rolled out to our entire organization. LastPass for Business presents an opportunity to streamline logins, password management (no more sticky notes!), and enhance user security. One of our favorite uses is the linked accounts feature. Rather than having to
log out and in to a personal account or constantly check a personal
device, users can link their personal LastPass for Business account (or create one)
and securely access their personal vault without needing to worry about
IT or anyone gaining access to their personal passwords, notes, and
credit cards. We even have the ability to force this feature to help users keep their personal data separate from their enterprise data. Another great use is that it help users verify legitimate websites; if the URL doesn't match, then their saved password will not be shown, prompting the user to take a closer look at what website is asking them to log in. It definitely reduces some of our security stresses.

  • The linked accounts feature
  • Easy reporting and dashboard features built in to the admin console
  • Plethora of pre-built policies that make management easy
  • ADFS login makes user management a lot easier
  • Occasional check-ins from our LastPass for Business CSM
  • No admin policy to block certain sites from saving passwords (Useful to prevent saving AD passwords)
  • A bit difficult to configure users who previously used their work email to sign up for LastPass for Business; it sometimes requires deletion of their old accounts
  • There is a bit of redundancy, but not so much the fault of LastPass for Business as it is varying URLs for login/authentication pages; it would be nice to see a little more intuition behind the software on when information should not be prompted to be saved (such as MFA codes, verification codes, root of the URL matching an existing URL for a saved credential)
  • More users setting secure, random passwords for different sites
  • Some users require more encouragement to begin using the software, as they don't yet trust the security of LastPass for Business enough to add their linked account (a requirement by IT to use the software)
  • URL matching has helped to reduce passwords being compromised by fake websites
Our company decided to enable ADFS sign-in. This has made adding in small batches and larger groups much easier than a traditional method, such as setting up CSVs with user information and uploading that. We only have to add a user or security or distribution group into a designated AD security group to set up their LastPass for Business account.

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

Yes

Did implementation of LastPass for Business go as expected?

Yes

Would you buy LastPass for Business again?

Yes

The customer support is quick and responsive. I'm glad that LastPass for Business provided an option for call-in support, as sometimes my schedule gets overwhelmed and I miss email replies. I'm able to get an issue resolved quickly and effectively. Our dedicated customer success manager also checks in with us to see how everything is going and is able to keep an eye on our general usage to make suggestions or offer additional assistance.
The browser extension is supported on Internet Explorer, Firefox, Chrome, Opera, Safari, and Edge. It also has a mobile app available, which makes on-the-fly password generation and auto-fill easy. LastPass for Business is basically available everywhere you go, even if you don't have an internet connection. One of the few downsides is that it can't always discern when something other than a password is being entered (i.e. one-time codes, phone numbers, etc.) and asks to save that. If someone isn't paying attention, they could update their password incorrectly, which would make subsequent site logins a bit of a hassle (though it's easy to recover the password, as LastPass for Business does version history for each entry!)
LastPass for Business is great for any IT department concerned about securely storing and sharing passwords as needed. If you have concerns regarding end-users putting passwords on sticky notes, this saves you many major headaches.

LastPass for Business Feature Ratings

ID-Management Access Control
9
ID Management Single-Sign On (SSO)
Not Rated
Multi-Factor Authentication
Not Rated
Password Management
8
Account Provisioning and De-provisioning
10
ID Management Workflow Automation
Not Rated
ID Risk Management
Not Rated