[I would] Never work with these people
November 01, 2021

[I would] Never work with these people

Kevin McLauchlin | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lead Forensics

I purchased Lead Forensics in late 2020, which was a very high-pressure sales environment (End of Month need to make a deal) type approach but I fell for it. I was told that I would be able to see who was on my website source the contacts and reach out to get them on the phone. All good but when I went to get the contacts that gave me 2 and then said I had to pay more for more contacts (never explained in the sales process). Then my credit card flagged their charge as spam 2 months in a row, which I addressed the first month and made the payment. Rather than a letter saying "hey your card was declined", I got a final demand letter stating that legal action would be taken if I don't pay. I let them know of my displeasure with that and asked that I just be let out of my contract as I don't want to work with a company like that. They have declined that. Please don't work with these people.
  • Nothing
  • Nothing
  • Nothing
  • Customer service is horrible
  • overseas collections are rude
  • lies in the sales process [in my experience]
  • high pressure sales
  • costed me $500 per month with no results

Do you think Lead Forensics delivers good value for the price?

No

Are you happy with Lead Forensics's feature set?

No

Did Lead Forensics live up to sales and marketing promises?

No

Did implementation of Lead Forensics go as expected?

No

Would you buy Lead Forensics again?

No