LeadSpace has a great staff, a great product, and great customer service
April 25, 2022

LeadSpace has a great staff, a great product, and great customer service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Leadspace

Enriching contact and account information and creating an Ideal Customer Profile is also essential if we are to improve our scorekeeping, scoping, and white-spacing processes further. Compared to the other vendors we employ, ICP's enrichment is far superior and allows us to more easily move to ABM while also giving an extra layer of scoring, which we aim to use soon after launch.
  • It has been a pleasure working with the LeadSpace team in understanding our needs and addressing any coding or backend issues that have kept us from receiving the data we needed.
  • A database of specific job titles, geographical regions, and interests can be easily obtained.
  • Having regular face-to-face contact with a potential customer allows me to obtain a deeper knowledge of the type of person I'm trying to attract.
  • The implementation process took longer than expected.
  • There is no guarantee that information is current or accurate. Leadspace should do a better job of organizing data.
  • Obtaining more information about a customer to better target marketing initiatives.
  • I've been impressed by their use of LinkedIn to connect people, enrich conversations, and keep track of their progress.
  • SDRs are using account score models to help them prioritize their lead queue.
  • Improving reporting and segmentation/activation by adding additional information to the data set.
  • Results show that the data is accurate and that the overall match rate is among the highest of all providers assessed.
  • Participating in creating whitespace and TAM analysis as well as developing lists.
We chose Leadspace after evaluating several other suppliers in part because of their ability to give localized addresses for contacts, enrich with personas, and provide predictive intent data for contacts. Among other things, they've exceeded expectations in all three of these areas and more.

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No matter how specialized the integration or how much support for internal services was provided throughout the creation of the solution, Leadspace support was always available and extremely prompt in helping to smooth out any issues that developed during the setup process.