Overall Satisfaction with Less Annoying CRM
We have leads coming in from trade shows, wine and cheese events, personal marketing, radio ads, website inquiries, and Facebook. We use Less Annoying CRM across the whole organization. It keeps our calendar and organizes our multiple streams of leads and follow up.
- I sent several lists to import@lessannoyingcrm.com and they did all the imports for me. A definite time saver. No extra charge!
- Easy to add and delete people and to manage access by each user.
- Easy to merge and purge duplicates.
- Most of all, the prompt replies to questions about the system (answered quickly and very well). These are real pros!
- I'm looking to explore how to integrate emails but haven't done so yet.
- I'd like to be able to set some fields with forced answers such as YES/NO, or up to 5K, up to 10K, etc.
- I'd like to be able to dictate answers into the field but maybe that's a job for Siri or Cortana.
- It has given us the ability to organize our overlapping areas and identify missing opportunities. It has allowed us to hire someone full time.
- It makes us more professional since we are a multiple site team often working remotely. This keeps us coordinated.
- This makes all leads transparent and immediately available to the sales staff instead of being buried in the marketing pipeline. Faster turnaround.
The others that I looked at had cumbersome pricing structures. This is the best by far. Startup was instantaneous. Others had an onboarding sequence. Phone and email support was thorough, personal and did not require reliance on a ticketing system or a queue that ended up in another country.
Less Annoying CRM Feature Ratings
Less Annoying CRM Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Not kept informed |
No - There is no charge for tech support.
I had several thousand contacts to enter but had little time to do it, and they were in various formats. They just had me send the leads over and everything was done the same or next day from submitting the request. Outstanding turnaround!