Don't look any further than this CRM
May 12, 2025

Don't look any further than this CRM

Rachael McDiarmid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Less Annoying CRM

I use Less Annoying CRM every day — I genuinely can’t do without it. As someone who manages publicity, marketing and custom campaigns across multiple clients in publishing, bookselling, and libraries, I need a system that’s flexible, easy to use, and affordable. Less Annoying CRM is all that and more.
What I love most is how customisable it is. I’ve created fields specific to my workflows, set up pipelines for different campaign stages, and use the reporting tools to track progress and share updates with clients. I can log emails, add notes and files, and quickly see the full history of every contact I’ve worked with.
It’s intuitive, reliable, and backed by excellent customer support. I’ve worked with larger, more expensive systems in the past, but none have been as effective or user-friendly as this. For small businesses — and honestly, for big ones too — Less Annoying CRM is the best solution I’ve found.

Pros

  • customisation
  • easy-to-use interface
  • reporting & tracking pipelines

Cons

  • Just changes in some reports to pick up custom fields
  • Bulk imports of pipeline changes for new contacts
  • It's time saving
  • It's effective for managing campaigns and pipelines
  • I don't need to use multiple systems
It does what I want it to do.

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

It’s perfect for small businesses where you need accountability, flexibility, and simplicity without a huge learning curve or cost. It's not easy for me to describe a scenario where it is less appropriate without being in that space. Perhaps complex enterprise sales teams with deep automation needs or multi-user teams needing advanced permissions and segmentation. But for individual consultants or small teams, it’s more than enough.

Less Annoying CRM Feature Ratings

7.2
Customer data management / contact management
10
Workflow management
8
Territory management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
5
Quote & order management
5
Interaction tracking
5
Channel / partner relationship management
5
10.0
Case management
10
Help desk management
10
6.0
Lead management
7
Email marketing
5
9.5
Task management
10
Reporting
9
6.0
Forecasting
5
Pipeline visualization
8
Customizable reports
5
8.0
Custom fields
10
Scripting environment
5
API for custom integration
9
10.0
Role-based user permissions
10
Social CRM ()
Not Rated
5.0
Marketing automation
5
Compensation management
5
5.0
Mobile access
5

Comments

More Reviews of Less Annoying CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. Less Annoying CRM Reviews
  4. User Review of Less Annoying CRM