Incorrect Job Location Flaw Makes for Poor User Experience
October 15, 2020

Incorrect Job Location Flaw Makes for Poor User Experience

Gwyneth Iredale | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with LinkedIn Jobs

I am an end-user of LinkedIn jobs and reporting on user experience to help manage expectations of companies that use this product to post jobs. LinkedIn is delivering job recommendations stating a location that is incorrect, causing job applications that don't match candidate expectations nor company job descriptions.

Scenario - My job search settings are set for remote. I have many years in SaaS where my past 20 years of software jobs list my location as "remote to (city name)" or my current city (Eugene). My job alert is set for customer success management-Remote.

Job recommendations are set for "on" however, results show jobs in small towns, and the company websites do not show jobs in those cities.

I conclude that LinkedIn Jobs is pushing jobs to me that show incorrect locations. This causes increased job applications for jobs that are not available. It is already time-consuming to tailor resumes and cover letters for each job application, find LinkedIn connections to boost resume visibility. And to realize that the job in, for example, Coquille, OR, doesn't exist. I have searched the many support articles in their knowledge base around this issue, only to see support reps quickly close the thread with a misunderstood and irrelevant answer, always pointing to user error.

Here's an example position: Customer Success Consultant (Premier Accounts) at HubSpot in Coquille, OR, Posted 1 week ago, with 79 applicants. This is a terrible user experience, a waste of time, and delivers job applicants that don't match the job requirements for location. Very disappointing of LinkedIn. If I were considering using LinkedIn for hiring, I'd make sure they correct this flaw so you're not inundated with job candidates seeking jobs in different locations.
  • LinkedIn shows my how many applicants have used their platform to apply
  • I can see how my skills and experience match the job description
  • The jobs are with reputable companies
  • I can see and make connections to strengthen my hiring chances
  • Misinformed job location, pulling from some algorithm that is flawed
  • Match job listing more closely to company's listing regarding location - be accurate
  • Verify job location with company
  • I am an end user so cannot say the ROI
  • I have not been hired through LinkedIn jobs yet
  • I would think wading through mismatched resumes/job applications would cost a company and negatively impact their bottom line
There are many complaints that there is no way to contact their support. There is no phone number, nor chat and people aren't receiving responses on social media. I have used "Feedback" to report on the job description page the flaw in incorrect locations.
Because of the misinformation on job location, I give a low rating and this is the reason for my entire review.

Do you think LinkedIn Jobs delivers good value for the price?

Not sure

Are you happy with LinkedIn Jobs's feature set?


Did LinkedIn Jobs live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LinkedIn Jobs go as expected?

I wasn't involved with the implementation phase

Would you buy LinkedIn Jobs again?


Well suited for recommending jobs that the candidate needs to further validate. Job seekers cannot trust the location of recommended jobs.