Updated June 20, 2014
Score 8 out of 10
Overall Satisfaction with LiquidPlanner
We use LiquidPlanner for to manage software implementation projects for new customers and customers that upgrade or add on new modules. In the past, we used NetSuite to try to manage projects, but since that wasn't a true project management software things were easily lost or buried. LiquidPlanner provides a detailed look at projects' status and provides a quick snapshot of who is working with each customer.
- Ease of use
- Notifications - emails members when tasks are assigned or updated, and you can follow tasks that are not yours so that you can keep track of their status.
- Well designed UI
- Unique mail addressees for each task to keep track of correspondence
- Reporting - sometimes I can't filter on the fields I need to report on
- Personal reporting - without administrative access users cannot easily export a list of all tasks they have outstanding
- Not responsive - hard to view on phone/tablet
- Increased tracking of email correspondence
- Ability to provide snapshots of project status
- Better customer service
We may not renew LiquidPlanner's contract, but only because my company has recently been acquired and we'll be adopting some of the software that they're using to standardize process. LiquidPlanner's development team releases new features pretty often, so it seems like the gaps and inefficiencies are slowly getting smaller/less frequent.
If you have complex projects with many steps and many people working on them, or if you have a desire to report on many small aspects of a project, LiquidPlanner might not be the best fit. If you have smaller scale projects and are ok with doing some manipulation of project data outside of LiquidPlanner, it's a great software.