Khoros enables your support capabilities.
September 26, 2018
Khoros enables your support capabilities.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)
Khoros Online Communities is being used as a peer support community for anyone affected by cancer. The platform enables any Australian affected by cancer to connect, share experiences and stories, as well as seek information in a safe environment that is moderated by trained health professionals.
The use of Khoros Online Communities complements existing information and support services outside of business hours, connecting people with each other in real-time, regardless of when they seek support or information.
Pros
- Privacy - use of usernames and the ability to hide identifying information such as email addresses from public view.
- Accessibility - the site is fully accessible for people of all abilities, across all devices and platforms.
- Community - The width and breadth of the community product is huge, even 2 years on, there are things we have still yet to try out and Lithium are constantly innovating the product too!
Cons
- There is always room for improvement on any product, Khoros actively works with its customer community and encourages ideas. They build many of these into their product roadmaps ongoing.
- Extremely positive!
Evaluating Khoros Communities (Formerly Spredfast + Lithium) and Competitors
Yes - Khoros Online Communities migrated an existing closed legacy community that was using Drupal.
Using Khoros Communities (Formerly Spredfast + Lithium)
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Quick to learn Feel confident using Familiar | None |
Yes, but I don't use it
Comments
Please log in to join the conversation