Litmos is a must-have for organizations with diverse employee training needs!
December 16, 2022

Litmos is a must-have for organizations with diverse employee training needs!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmos

Litmos is one of our primary learning management tools we use in our organization. Several years ago we had issues with finding a product that offered an array of training and educational resources that we needed for our wide variety of employees. Litmos has reached this need and provides us with an amazing set of tools, and it incentivizes employees through tracking and rewards.
  • Comprehensive set of training tools
  • Offers a variety of training resources to meet the needs of our diverse workforce
  • Provides incentives for completion of training, including rewards and tracking
  • We have had some (rare) issues with employees' progress being lost as they complete training tasks
  • Customer service still needs work--hard to find dedicated user support
  • Technical resolution is not great--we've reported issues with no apparent response
  • Litmos has reduced our in-house training costs
  • It has made training more efficient and thus boosted employee productivity on core tasks
  • It has also boosted morale since employees really enjoy training now because of rewards they can earn
Litmos overwhelms Khan Academy for two main reasons. First, the platform allows more much more customization and integration. This includes the ability to track employee progress and offer employees rewards for completion of tasks. Second, it has more functionality than Khan Academy. Part of this is likely due to the cost of implementation and the excellent development team of Litmos.

Do you think Litmos delivers good value for the price?


Are you happy with Litmos's feature set?


Did Litmos live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmos go as expected?

I wasn't involved with the implementation phase

Would you buy Litmos again?


Litmos's usability is very high, and I think aside from a few hiccups, user experience is excellent. As I mentioned previously, the only issues with usability (although rare) within our use has been lack of helpful customer support and the lack of response to technical issues that we've uncovered. Hopefully these issues will improve over time as Litmos evolves.
I was not involved in the implementation.
When considering the positives and negatives, I think the positives outweigh the negatives. In particular, Litmos is well suited for organizations who are ready to outsource their employee training needs. It is also well suited for organizations with diverse employee groups. Litmos may be less appropriate for groups that are small enough to handle employee training in-house and don't need to expend resources from an outside vendor.

Litmos Feature Ratings

Course authoring
Course catalog or library
Learning content
Mobile friendly
Progress tracking & certifications
Compliance management
Learning administration
Learning reporting & analytics
Social learning