Loving Litmus.
December 08, 2024

Loving Litmus.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

We use Litmus to test 98% of the emails we send out. We build our emails in Oracle's Eloqua and send them to Litmus to test renderings and get Stakeholders' approval. We also use the new personalization pieces and their code to add to our emails. We also track some aspects of our emails based on Litmus's analysis.

Pros

  • Rendering Catalog.
  • Personalized HTML Code to use.
  • Continued learning webinars.

Cons

  • Communication from Sales Representatives.
  • Communication when the platform is down.
  • More seamless integration to email systems.
  • Time saved.
  • Shorter and more organized review cycle.
  • Recording keeping for stakeholders.
Oracle Eloqua is what we use—please make sure it's included in your search list if you are going to use it as an example. And to answer the second question, yes.
It helps us make more informed decisions about what is working with our subscribers and what is not. That contributes to our overall marketing goal and makes us more successful as a team. We do use our email systems reporting more than we use Litmus, but it is a good backup to have.
We have used it once to capture poll results. We have tested it with other builds but have only used them once. We had issues getting the HTML code translated to a mobile view and did not include it in the mobile view when we used it. That issue has caused us to not use these as much, as we do not have time to test code only for mobile view.

Do you think Litmus from Validity delivers good value for the price?

Yes

Are you happy with Litmus from Validity's feature set?

Yes

Did Litmus from Validity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus from Validity go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus from Validity again?

Yes

Litmus is well-suited for testing emails. It is a common challenge to know if your email will render correctly in all available email clients, and Litmus has a great library of renderings that you can check before sending your email back. I cannot think of a scenario where it would be less appropriate.

Litmus from Validity Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
9
Ability to test dynamic content
9
Mobile optimization
9
Email deliverability reporting
7
Standard reports
8
Custom reports
Not Rated
URL Validation
10
Link Tracking
10
Spam Testing
10
Email Previews
10

Comments

More Reviews of Litmus from Validity