Little Green Light: Illuminating Your Path to Effortless Organization!
December 19, 2023

Little Green Light: Illuminating Your Path to Effortless Organization!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Little Green Light

We use Little Green Light for our CRM - we do not use it to its full capacity, and I would like to start. That is my goal for 2024. We use it for tracking our donors and donations. It offers great reporting, but we do not use it. We use it to pull tax letters and that is about it. I have been researching this year and plan to implement reporting to reengage lapsed donors.
  • Ease of entering donations
  • Ease of creating tax letters
  • Ease of templated thank you notes
  • Ability to have multiple types of thank you notes: Recurring, New Donor, In Honor Of.....
  • I think the pulling lists could be easier and exporting the results
  • I would love more webinars to learn extended features
  • Tax letters to provide a PDF - this was in the works and hopefully is ready for this year tax season.
  • Ability to attach a file to an email
  • After the previous page I see we are missing several areas of opportunity with this product
  • We do not use many of the features due to concern for change
  • I love being able to see how many new donors we get
I was not involved in the selection process. When the decision was made, it was one of the best on the market. They had used Blackbaud in the past and were very unhappy with it. I inherited Little Green Light

Do you think Little Green Light delivers good value for the price?

Yes

Are you happy with Little Green Light's feature set?

Yes

Did Little Green Light live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Little Green Light go as expected?

I wasn't involved with the implementation phase

Would you buy Little Green Light again?

Yes

When I came on board, we had a mess. We had so many gift types, categories, and campaigns that it was an epic disaster, and there was no way any reports could easily be pulled. With time, patience, and the bulk edit feature, I could clean up the mess and start again with set campaigns, funds, and appeals...We now have a clean slate for all data entered in 2023 and the future. Thank you for bulk edits

Little Green Light Feature Ratings

Constituent database
10
Constituent interaction tracking
10
Constituent relationship management
3
Constituent engagement and marketing
8
Role-based user permissions
8

Using Little Green Light

3 - It is our founder, executive director and myself that use Little Green Light. The executive director and I use it to enter donations and grants. Our founder, I am not sure if she currently uses it or just still has a login from years ago.
We have not support to help with Little Green Light or any other software we use. If we run into an issue, we google search or contact Little Green Light for assistance. I wish Little Green Light would offer more classes on using their product with a Live Q and A.
  • Tracking Donations
  • Tracking Donors
  • Tax Letters
  • Thank You Notes for Donations
  • I haven't had a chance to do anything fun with it. I hope to this year 2024
  • I want to start utilizing the additional features
  • Look at ticketing and events
  • Run retention lists to reengage lapse donors
We have had no issues with LIttle Green Light so I do not see us moving to another software platform at this time. We are all familiar with how to use it and we are a small and mighty team so we don't want to rock the boat too much. LOL