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LiveAgent is the solution that we were looking for, that we didn't even know that we needed!
February 14, 2020

LiveAgent is the solution that we were looking for, that we didn't even know that we needed!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LiveAgent

We orginally chose LiveAgent to help us consolidate all of our Social Networks. After using it for a while and with the help of the amazing support, we implemented it across our entire organization. With so many opportunities to interact with customers it is difficult to respond quickly to their concerns, LiveAgent solves this issue by bringing all customer communications to one platform.
  • Sip integration
  • Email ticket handling
  • More social media channels (coming soon)
  • More integrations with CRMs
  • Streamlined Our Customer Communication
  • Improved our Teamwork
LiveAgent is the solution that businesses of any size can use to interact with their customers on any platform, both online and offline. With the Sip integration we can now offer click to call directly from our website and the call is routed to whomever on our team is available, whether they are in the office, or in the field.