LiveAgent brings CS Alive!
February 26, 2020

LiveAgent brings CS Alive!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LiveAgent

It's used by our Global CS team to support our online Casino partners (and their players) across the USA and Europe.
  • Multi Channel
  • Easy setup
  • Reporting is clunky
  • GUI is outdated
  • Allows to have a unified solutions and the integration with Slack is helpful.
LiveAgent provides better ROI, as Zendesk is too expensive.
  • Unified Solution
  • Easy Setup
  • Allows us to support multiple partners globally