"LogMeIn Rescue Review!"https://www.trustradius.com/remote-desktopLogMeIn RescueUnspecified7.91141012014-02-01T22:17:30.368Z
I've used LogMeIn Rescue to remote into customer's computers for troubleshooting. The steps are very easy to follow for those without technical skills.
- Better customer service
- Less time required to understand the customer's problem
LogMeIn Rescue requires no software to be installed on the technicians computer and is far simpler to use from the customer perspective.