TrustRadius
LogMeIn Rescue Review 23 of 27
"LogMeIn Rescue Review!"
https://www.trustradius.com/remote-desktopLogMeIn RescueUnspecified7.9114101
Nathan Polsky profile photo
February 01, 2014

"LogMeIn Rescue Review!"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction

I've used LogMeIn Rescue to remote into customer's computers for troubleshooting. The steps are very easy to follow for those without technical skills.
  • Very easy to walk non-technical users through the process of sharing their screen.
  • Can't think of any.
  • Better customer service
  • Less time required to understand the customer's problem
  • GoToAssist,Symantec
LogMeIn Rescue requires no software to be installed on the technicians computer and is far simpler to use from the customer perspective.
I do not have a current account.
Does your organization already have a remote tool?