Overall Satisfaction with LogMeIn Rescue
We use LogMeIn Rescue in order to support our many clients with various hardware and software issues. So far our hardware support department using LogMeIn Rescue. It's a great versatile tool that I proudly support. It addresses the issue of not having a technician onsite for every location that we support, which is over 2000 offices and growing daily. I would highly recommend this application to anyone!
- File Transfer
- Process and system information at a glance
- Multiple ways to connect
- Ease of use for the client
- Time it takes to connect for the client.
I have used TMS remotely control in the past and SCCM. I would place LogMeIn on a equal level with these other products. All three have their advantages and disadvantages. The advantage with TMS is that you can remote into another computer at any given time. However I can see many security risks with this ability.