LogMeIn Rescue is easy to use and lightweight.
January 19, 2019

LogMeIn Rescue is easy to use and lightweight.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Rescue

It's easy to use across all platforms. It's easy to use the tools to share files and remote into any devices. I love unattended mode, where you can remote in later if needed. I also like that I can share my remote session with another person who is on LogMeIn so we can troubleshoot together. All in all, a great tool for our company.

Pros

  • Sharing remote sessions with someone else.
  • Very easy to use.
  • Works across many platforms.

Cons

  • Sometimes the session hangs.
  • UAC issues
  • Good use of technology for remote session issues
  • We have clients who are not on our network so this makes it easy to work on those.
  • Can see exactly what the user sees.
It's lightweight and only need the client piece to work. It's easy to start it using the browser or the client. Clean interface is useful.
Well suited for remote sessions to resolve issues. Not suited for sharing screen for conference.

LogMeIn Rescue by GoTo Feature Ratings

Remote Administration
10.0
Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10

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