Why LogMeIn is a great tool to use
June 25, 2020
Why LogMeIn is a great tool to use
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
IT Support uses this across the organization. The ability to type in passwords, auto-reconnect after a disconnect, joining VPN, or rebooting are all fantastic. Pretty seamless. I work in the UK and support people in the USA, Canada, Bahrain, Saudi Arabia, China, Singapore & Malaysia, as well as my home country of course. LogMeIn is my tool of choice to resolve my end user's tech issues.
- Auto reconnect on loss of connection.
- Full Windows system control through the applet.
- Easy fileshare.
- System info window for running processes are very helpful.
- Video conference/webcam to chat with user at the same time.
- Easier for corporate users to give full control to the tech. Those UAC windows confuse the user.
- Chat window is old, small, kinda ugly and in need of a refresh.
- Clients cannot be having downtime, this tool ensures I can get them up agaim— Fast.
- ROI is massive, the tool is so cheap. When someone is working on a $3m presentation and I can get them fixed fast so they can deliver., LogMeIn pays for itself in one fix session.
- Its all positive! ROI is virtually immediate as this tool is so well priced.
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LogMeIn Rescue by GoTo go as expected?
I wasn't involved with the implementation phase
Would you buy LogMeIn Rescue by GoTo again?
Yes