LogMeIn Get 'er Done!!!
January 05, 2022

LogMeIn Get 'er Done!!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Rescue

Remote administration of computers. Install software and troubleshoot problems.
  • Indefinite connection time.
  • Automatic reconnect after reboot.
  • Transfer session to other technicians.
  • Ease of use.
  • Confirmation screens sometimes are hidden.
  • System tries to logon to computer with LogMeIn account name. Would prefer to stop at the computer login since I sometimes have to use alternate accounts located on remote computer.
  • Ability to hide console on remote system and set permissions on who can shut down remote client.
  • Reduce travel.
  • Reduce overtime cost.
Ease of use, supports PC and Mac. Does not support Chromebooks.

Do you think LogMeIn Rescue by GoTo delivers good value for the price?

Not sure

Are you happy with LogMeIn Rescue by GoTo's feature set?

Yes

Did LogMeIn Rescue by GoTo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LogMeIn Rescue by GoTo go as expected?

I wasn't involved with the implementation phase

Would you buy LogMeIn Rescue by GoTo again?

Yes

Microsoft Windows, Azure AI (Cortana), Microsoft 365 (formerly Office 365)
Good for connecting to work computers when clients are working at home.

LogMeIn Rescue by GoTo Feature Ratings

Screen sharing
9
File transfer
8
Over-the-Internet remote session
8
Session record
8
Monitoring and Alerts
8
Multi-platform remote control
6