Review from a technician using LogMeIn Rescue daily.
February 19, 2025
Review from a technician using LogMeIn Rescue daily.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
LogMeIn Rescue is used to access machines for remote workers to troubleshoot problems, install software, and install updates. Use whenever Microsoft Remote Desktop isn't an option, such as when the user isn't on VPN or when I need to see the problem the user is experiencing.
Pros
- Reconnecting the session after a reboot.
- Easily switching between control and view.
- Easily switch between multiple sessions.
Cons
- Ability to lock the remote user's keyboard and mouse. Dameware had this!
- Integration with Intune on mobile devices, so the work profile can be viewed.
Machine verifies administrator credentials are being provided before connecting to remote machines, helping to ensure the machine is only being accessed by authorized individuals.
Self-explanatory
- SolarWinds Dameware Remote Support (DRS)
Do you think LogMeIn Rescue delivers good value for the price?
Not sure
Are you happy with LogMeIn Rescue's feature set?
Yes
Did LogMeIn Rescue live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LogMeIn Rescue go as expected?
I wasn't involved with the implementation phase
Would you buy LogMeIn Rescue again?
Yes
Comments
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