LogMeIn Rescue fills the remote access gaps.
April 15, 2025

LogMeIn Rescue fills the remote access gaps.

Justin Strickland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Rescue

With LogMeIn Rescue Central as our primary remote access tool, LogMeIn Rescue helps us fill the gaps when our clients either turn up with a new computer, or for some reason LogMeIn Rescue Central is having issues on any given computer.

Pros

  • Auto-Reconnect of sessions after reboot.
  • Easy top-bar organization of multiple connections
  • Ability to share a connection to another technician.

Cons

  • Loading time of connections
  • Clearer instructions for MAC users to make necessary permission changes.
  • A positive to our customers who expect us to remotely access to new equipment quickly.
The end-user experience is solid, especially on the Windows platform. MacOS makes a bit more difficult.
LogMeIn Rescue has a significantly more advanced and featured dashboard compared to TeamViewer.

Do you think LogMeIn Rescue delivers good value for the price?

Yes

Are you happy with LogMeIn Rescue's feature set?

Yes

Did LogMeIn Rescue live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Rescue go as expected?

Yes

Would you buy LogMeIn Rescue again?

Yes

Best suited for new workstations that are remote, and which you anticipate making multiple reboots. Easy file transfers are great too.

LogMeIn Rescue Feature Ratings

Remote Administration
10.0
Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

Comments

More Reviews of LogMeIn Rescue

  1. Home
  2. Remote Desktop Software
  3. LogMeIn Rescue Reviews
  4. User Review of LogMeIn Rescue