Looker - 2 Thumbs Up
May 28, 2018

Looker - 2 Thumbs Up

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Looker

Looker is being used across our department to analyze how our representatives are doing metric wise. We attempt to identify any issues as they arise and this helps for us to rectify any pain points across the team. It gives us a great way to analyze all the data that we collect and make sure that it is meaningful overall.
  • Easy to use (I was able to pick it up without too much training.)
  • The presentation of the data is easy to interpret
  • Getting frequent reports is easy to setup
  • I would not necessarily say it is a con but it is a VAST tool so there might be features you may overlook
We have data from many different systems but once connected we have been able to create reports that pinpoint exactly what we need. Systems that may not natively speak to each other have been made easier to analyze with respect to each other.
I can schedule reports to be sent to the teams but I can also keep certain data away from other teams as well. It is great to be transparent but other times some information just belongs to a certain department and it is great that the information can stay exclusive to our department.
Depending on organization size and the amount of data that you collect, that will strongly determine if this is appropriate for you. For less complex scenarios, I may suggest Excel/Google Sheets because you're probably already familiar with the tools. I only suggest it if you have more basic things to analyze.

Looker Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
10
Report Formatting Templates
9
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
10
Publish to Web
Not Rated
Publish to PDF
10
Report Versioning
Not Rated
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
9
Multi-User Support (named login)
10
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
10
Responsive Design for Web Access
10
Dashboard / Report / Visualization Interactivity on Mobile
9