Looker for our Business Operations team
July 30, 2021

Looker for our Business Operations team

Vincent Fernando Juares | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Looker

Our Business Operations & Systems department is currently using [Looker] to create a visual dashboard. We primarily use it to track our end-to-end business process efficiencies across different programs. We then publish these dashboards for our organization.

Pros

  • Visuals are amazing
  • UI is easy to use

Cons

  • Advanced formula creation seems to lack in comparison to other tools
  • Looker has provided us everything we expected for the price in terms of company wide dashboards
Looker has overall better UI and visual elegance than Sigma

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Looker go as expected?

I wasn't involved with the implementation phase

Would you buy Looker again?

Yes

I do love Looker for its stunning visuals and easy to use UI, however, it lack features and advanced reporting functionality that you get with other BI tools
The self help documentation is very helpful and informative
All in all, you can create fast stunning dashboards from scratch. However, it can be a bit difficult to maintain in the long run as some advanced features appear to be lacking. We had an instance where we needed to use Tableau for a particular dashboard.

Looker Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
9.3
Pixel Perfect reports
10
Customizable dashboards
9
Report Formatting Templates
9
9.0
Drill-down analysis
10
Formatting capabilities
9
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
8
8.3
Publish to Web
9
Publish to PDF
8
Report Versioning
8
Report Delivery Scheduling
8
8.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
8.0
Multi-User Support (named login)
8
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
8.5
Responsive Design for Web Access
9
Dashboard / Report / Visualization Interactivity on Mobile
8
Application Program Interfaces (APIs) / Embedding ()
Not Rated

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