Fantastic product with a big pool of capabilities
Updated October 22, 2019

Fantastic product with a big pool of capabilities

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Lucidchart

We have recently implemented Lucidchart across a few different departments - marketing, product, engineering, and sales. It has been a great decision and has helped us in creating dynamic charts that we have presented to everyone from companies and execs we are selling, to our investors to internal use. It has been a great experience.
  • Great dynamic chart creation.
  • Ability to have other people contribute and collaborate.
  • A huge variety of charts that can be created for every type of need.
  • Onboarding is a bit challenging.
  • It requires some time to get used to and figure out how to use it.
  • Occasionally we have errors when trying to share charts.
  • Saves time we spent on making charts look visually better.
  • Gives a good variety of stuff that can be build without involving other software.
  • Takes a while to learn how to use it.
Lucidchart was a better solution for us than Excel was or PowerPoint for obvious reasons - a much bigger pool of stuff that can be done and created, great visuals and the ability to present and share things across teams and companies. It prints well and we have created a bunch of reports and charts for the office.
I have only reached out to support once when we have had an issue with sharing the charts and people not getting the invitation and just getting a tough time onboarding but it was resolved pretty fast and I don't think its a consistent issue.

Do you think Lucidchart delivers good value for the price?

Yes

Are you happy with Lucidchart's feature set?

Yes

Did Lucidchart live up to sales and marketing promises?

Yes

Did implementation of Lucidchart go as expected?

Yes

Would you buy Lucidchart again?

Yes

I think its a wonderful solution for when you need a chart or a graph that's elaborate but still needs to be visually clean and easy to understand. we have used it across different teams and for very different needs (think sales vs engineers) but everyone has adopted it and has been using it consistently.