Overall Satisfaction with Lucidchart
Lucidchart is used across our Product and Customer Success teams, mostly to document processes. Product will use it to show the flow of new demos or for UX discussions/sharing. CS uses it in order to map customer processes and save them as part of our stand up and launch process. We need some kind of diagram tool for this work and Lucidchart is cloud-based and inexpensive.
- Cloud based
- Auto saving
- Collaboration
- Diagram options and styles
- Slow to load
- Offline mode needed
- Desktop version
- Time saving
- Ease of collaboration
- Customer Satisfaction Increase
Lucidchart is less expensive, cloud-based, and allows for real time collaboration. Our team mostly works out of Google Docs and Sheets so this made way more sense than moving to a per-user desktop-based product which can't do real time collaboration like Vizio. I haven't found any feature missed from Visio besides compatibility if a customer has Visio files.
Do you think Lucid Visual Collaboration Suite delivers good value for the price?
Yes
Are you happy with Lucid Visual Collaboration Suite's feature set?
Yes
Did Lucid Visual Collaboration Suite live up to sales and marketing promises?
Yes
Did implementation of Lucid Visual Collaboration Suite go as expected?
Yes
Would you buy Lucid Visual Collaboration Suite again?
Yes