Lucidchart Makes It Easy to Document Business Processes
January 13, 2022

Lucidchart Makes It Easy to Document Business Processes

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

The user interface is very intuitive and easy to use. I have yet to use or reference any help documentation!
Lucidchart is currently used by my department. We have found Lucidchart to be very valuable in mapping out business processes and also creating screen mockups. The user interface is very intuitive and able to easily duplicate shapes and connect them is a huge plus. The infinite canvas is also very beneficial. One key feature we take advantage of is the ability to define an "action" in shape in order to navigate to another web page or even another Lucidchart. We often take advantage of that in order to navigate to a "sub-process" that a separate Lucidchart.
  • Alignment of shapes
  • Text formatting (font, size, color)
  • Copying of the shapes into other documents like PowerPoint and Word
  • Excellent selection of pre-defined shape libraries
  • More granular control of zooming in and out. Ability to specify specific zoom level percentage.
  • Ability to resize all selected rules (vertical or horizontal). Resize works for selected shapes, but not vertical or horizontal rules.
  • Huge plus has been the ability to effective illustrate ideas to our customer
  • Export to PDF is a great feature and makes it easy to create technical documents
We have not yet taken advantage of those integrations.
A good amount of documentation is available.

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Lucidchart is awesome at mapping out business processes and workflows. It's also a great tool to use as a whiteboard for discussions during virtual meetings. Frequently use it to sketch out user interface ideas. With the variety of standard shape libraries available, there hasn't been a use case that we've been unable to address with Lucidchart. Sometimes, it may take adding several libraries to get all of the shapes and graphics that are needed but in the end, everything needed is there.