1. Home
  2. Nonprofit Fundraising Software
  3. Blackbaud Luminate Online Reviews
  4. User Review of Blackbaud Luminate Online
Luminate for Fundraising
March 07, 2017

Luminate for Fundraising

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Luminate Online
  • Luminate Advocacy
  • Luminate TeamRaiser

Overall Satisfaction with Luminate

It is being used by our fundraising department to fundraise through online appeals, peer to peer fundraising and manage event registrations and donations.
  • Peer to Peer fundraising allowing individuals to set up their own pages and have tools to communicate and fundraise.
  • Adding constituents through import is great feature that works pretty well.
  • Report scheduling is a nice feature that allows you to set up may types of reports and generate them at specific times notifying recipients that their report is ready.
  • Reports are the main area that I struggle with in that the specific fields are only available for only available in certain sections often requiring multiple reports to get the information I need.
The only other product I have used for this type of fundraising work is NetCommunity and it hasn't been as scalable or versatile. It doesn't really offer the peer to peer fundraising of Luminate or the constituent management, web page development and considered donation forms. NetCommunity didn't even come close which is why we replaced it with Luminate.
I think its overall fundraising is pretty good. It excels at its peer to peer fundraising. It lacks the ability to manage all aspects of fundraising and be a replacement for a CRM but it can do well if you accept its limitations and use it where it performs well.