M-Files has allowed us to embark on our path to a paperless business
Overall Satisfaction with M-Files
M-Files has been an instrumental tool for our organization to stream line our manufacturing operations, quality control systems and corporate functions. After implementing M-Files, visibility to key information has been moved from a paper system to M-Files which has allowed our company to make real time business decisions.
Pros
- The integration of M-Files into our ERP system is very powerful in overlaying our buisness processes on to the functionality of M-Files.
- Customization has also proved to be valuable to our organization as our team demanded a system that could to modified to fit the way we run our business.
Cons
- The user interface is good, but as we bring new employees on board it takes time for them to learn the layout and features.
- We have been able to reduce the time our employees handle and process physical paperwork. In one area of our business we have realized a 35% reduction in time required to process documents. This has allowed our employees to focus on strategic activities.
- M-Files is being used to manage our entire customer documentation process. Customer service has improved dramatically in getting documents to the customer quickly.
M-Files was selected above all other systems to the match to our business requirements; customization and connectivity to our ERP.
Comments
Please log in to join the conversation