Magento Commerce Cloud Is Incredibly Customizable
Anonymous | TrustRadius Reviewer
December 10, 2018

Magento Commerce Cloud Is Incredibly Customizable

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

Magento Go

Overall Satisfaction with Magento Commerce Cloud (formerly Magento)

We use Magento Commerce Cloud to build and manage our ecommerce website. It is used across every team within our ecom department. We especially like how flexible Magento is. We have developed numerous in house add ons that are custom made to what we need. We also have integrated many of the third party vendors into our Magento set up.
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
  • Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers.
  • Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations.
  • Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time.
  • Without Magento Commerce Cloud we would not have an online store front. You could argue that the return on investment with Magento is near infinite because of this.
  • Magento has allowed us to add countless new features, on top of what was included out of the box. We have truly customized Magento to suit exactly our needs.
  • The main negative we experience on a daily basis is lost time when we are updating a price for a deal we are offering and the change takes minutes/hours to reflect on the site.
Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.

Magento Commerce, part of Adobe Commerce Cloud Feature Ratings

Product catalog & listings
7
Product management
7
Bulk product upload
9
Branding
Not Rated
Mobile storefront
8
Product variations
9
Website integration
9
Visual customization
5
CMS
9
Abandoned cart recovery
Not Rated
Checkout user experience
8
eCommerce security
6
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
8
Order processing
8
Inventory management
7
Shipping
8
Custom functionality
10