Magento Open Source Vs Other Website Management Tools
January 23, 2020

Magento Open Source Vs Other Website Management Tools

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Magento Open Source

Bass-Mollett uses Magento Open Source to host our current website. The website addresses the online needs of our customers by providing them with an alternate method to make purchases. Our customer care team can retrieve orders through Magento Open Source and get them entered, and the process started for these orders.

Pros

  • Magento Open Source front end is easy to use. It is a fast way to get a website up and going.
  • Magento Open Source has been around for a while, so it is easy to find themes for purchase.

Cons

  • Although Magento Open Source can be customized, the themes are made using layers upon layers of folders to hold files. It takes a long time to learn the structure of the theme and it takes time to get anything customized on the backend to affect the website.
  • Magento Open Source is also one of the slower loading website management tools. I've used many others, such as Shopify, 3D Cart, and BigCommerce. Magento Open Source feels like older software and getting specific functionality is easier on platforms like Shopify and BigCommerce, which both use apps.
  • We are currently using the coupon discount feature in Magento Open Source to provide free shipping on certain products. This discount has worked very well. We have had a massive influx of online orders placed for these products.
  • The coupon discount features in Magento Open Source are not as advanced as they are on platforms like BigCommerce. On BigCommerce, I could put a start and end time and date. On Magento Open Source, it does not let you set the time. Many ads do focus on a date and time, so this is negative on Magento Open Source because it could confuse customers.
I inherited the Magento Open Source website we are currently using, but after evaluating everything that was wanted for the new website, we switched over to Shopify. After using Shopify for some of our other websites, we learned that you have to pay a large sum each month to integrate with the accounting software Avatax. On BigCommerce and MagentoOpen Source, we did not have to pay extra for this integration.
I would recommend BigCommerce and Shopify before recommending Magento Open Source because they are much easier to customize, and the support is better. Magento Open Source is a useful tool if a company needs a cheap website solution, and they are just starting out. Of course, the paid option of Magento Open Source provides users with a lot more options, but to get the options we needed, we needed the higher plan, and it was cheaper for us to go with BigCommerce.

Magento Open Source Feature Ratings

6.1
Product catalog & listings
7
Product management
9
Bulk product upload
7
Mobile storefront
6
Product variations
6
Website integration
7
Visual customization
4
CMS
3
7.5
Abandoned cart recovery
7
Checkout user experience
8
10.0
eCommerce security
10
7.3
Promotions & discounts
8
Personalized recommendations
6
SEO
8
7.0
Multi-site management
4
Order processing
8
Inventory management
8
Shipping
10
Custom functionality
5

Comments

More Reviews of Magento Open Source

  1. Home
  2. eCommerce Platforms
  3. Magento Open Source Reviews
  4. User Review of Magento Open Source