Too expensive and too cumbersome to use.
February 14, 2020

Too expensive and too cumbersome to use.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Magento Open Source

Magneto Open Source is used as a platform for ecommerce business. It is used by the marketing, web, and inventory management departments. It helps us sell our products online and provides analytical insights to our sales. It allows for a lot of customizations for a growing business. Once we started selling to wholesale clients, we created a second version of the website for the purpose of having different products and prices for them.
  • Fully customizeable
  • Allows for creation of additional versions of the website for different client groups
  • Too slow
  • Very cumbersome to manage products
  • Too expensive to maintain
  • Too many customizations for a presentable website
Magneto Open Source allowed for a lot of customizations, and it seemed like a cheaper version. However, the cost added up really quickly. I would probably go with Shopify or BigCommerce for a small business when making decisions in the future.
BigCommerce, Shopify, Hootsuite, Buffer, Pardot, LinkedIn Learning (Lynda.com), LinkedIn Marketing Solutions, Facebook for Business, Facebook Pages Manager, Twitter Ads, Google Ad Manager, Google Ads (formerly AdWords), Google Drive
Magneto Open Source is probably better for companies with big budgets and needs for a lot of customizations. It is a platform that requires you to have a web team for constant support. I experienced a lot of glitches. I would not recommend Magneto Open Source for a small business.

Magento Open Source Feature Ratings

Product catalog & listings
6
Product management
4
Bulk product upload
7
Branding
8
Mobile storefront
7
Product variations
9
Website integration
9
Visual customization
9
CMS
7
Abandoned cart recovery
8
Checkout user experience
7
eCommerce security
6
Promotions & discounts
6
Personalized recommendations
8
SEO
9
Multi-site management
9
Order processing
6
Inventory management
6
Shipping
7
Custom functionality
9