Good Product
February 02, 2015
Good Product
Score 7 out of 10
Vetted Review
Verified User
Software Version
Current
Overall Satisfaction with MailChimp
MailChimp is being used by our Marketing department. We mainly use it to promote our blog articles and white papers, as well as the deals featured on our website. We also use it when we organize sweepstakes. It is therefore used to promote our content and to increase our sales.
- Ease of use
- Competitive price
- Smooth Interface
- Customer Support : MailChimp lack phone support.
- Their help material is useful but sometimes it is not enough and their mail support is not really reactive.
- Missing functionality : It would be really practical to be able to send the same campaign to different lists without having to replicate the campaign.
- Missing functionality : MailChimp cannot detect duplicate email adresses across different lists.
- Weak ROI in terms of sales
- Increased brand awarness