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Amazing software, 10/10, highly recommend.
September 11, 2020

Amazing software, 10/10, highly recommend.

Caden Jester | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mailtrack

I use Mailtrack on a daily basis to track my emails with current clients, leads, and other professionals in my industry. Since I'm a freelancer, It's only being used by me, but it really is helpful. Getting notifications when an important email has been read is extremely helpful in knowing when to follow up in case of no response from them.

Unfortunately, I haven't been able to test out the paid version of the product yet, but I'm highly considering it with how great just the free version is. My only issue with the product is that every email has a watermark on it when you send it, HOWEVER, you can delete it extremely easily, and the company even shows you how to do it! I have seen no other email tracking software out there that 1) allows you to delete the watermark, but also 2) shows you exactly how to do it! They're an extremely user-friendly service and I would highly recommend them.
  • Tracks emails
  • Allows you to remove watermarks
  • Desktop notifications
  • None I can think of
I haven't used any email-tracking software in the past few years. Last time I used one was many years ago, and unfortunately, I don't remember the name. But I do remember that they didn't allow you to remove the watermark, which is when I stopped using it because it was extremely unprofessional.
I haven't once had the need to reach out to support, however, they send out semi-frequent emails with tips and tools on how to make better use of Mailtrack.
Extremely easy to use, very user-friendly.

Do you think Mailtrack delivers good value for the price?

Yes

Are you happy with Mailtrack's feature set?

Yes

Did Mailtrack live up to sales and marketing promises?

Yes

Did implementation of Mailtrack go as expected?

Yes

Would you buy Mailtrack again?

Yes

It's honestly well-suited for any email tracking needs you may have. I can't think of a single situation in which I wouldn't want a read receipt when the other party has opened the email, and Mailtrack provides that ability. It's extremely beneficial when you need to know if a client or lead has read your email. Yes, they offered me a 3 month free trial of the paid version to write this review, but that DOES NOT affect my statements.