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I benefited from using Mailtrack.
September 14, 2020

I benefited from using Mailtrack.

Kiran Patil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mailtrack

I have been using Mailtrack for 2 months. It is very, very helpful for me to track how much my clients and customers are interested in our emails. We segregate the customers according to their opening times of emails. Due to this feature of Mailtrack we are now able to observe our customer behaviour. It help us to find more interested customers with conversion potential. Kudos to the Mailtrack team.
  • Perfect tracking of email reading.
  • Real time notifications of email opening.
  • No suggestions at this moment.
  • We are receiving real time tracking of our customers' activity with our sent email.
Basically I have not used any other product for email tracking before this. I am not aware about other competitors' features and usability. But I am completely satisfied with Mailtrack because of its simple usability. It just shows us using green ticks like WhatsApp whether a customer has seen the email or not and how many times he opened the email. Definitely Mailtrack is fulfilling my all requirements related to email marketing.
I am giving this 8 out of 10 rating for Support because I never used it. I have never faced any issue related to Mailtrack for using it.
I found it very user friendly.

Do you think Mailtrack delivers good value for the price?

Yes

Are you happy with Mailtrack's feature set?

Yes

Did Mailtrack live up to sales and marketing promises?

Yes

Did implementation of Mailtrack go as expected?

Yes

Would you buy Mailtrack again?

Yes

Mailtrack can be used while targeting a specific audience for email marketing. After sending mass emails we can track the interested customers by their reading time duration, email forwarding counts & opening counts. It helps a lot with funneling. Potential customers can be found by this very easily. We also get the information about the device from which email got opened.