Overall Satisfaction with Malwarebytes
We use malwarebytes MSP as part of our managed IT services. It helps provide an additional layer of security for our clients. We use it in conjunction with Bitdefender Cloud Security MSP edition. It provides the additional hardening of the Windows OS from exploits not done by traditional antivIrus and antimalware solutions.
- Harden Windows systems
- Reduce the attack, surface of Windows systems
- Proivdes an additonal antimalware support
- Configuration of the MSP edition is a little clunky.
- MSP edition is not the latest version.
- UI alerts are given to the end user and not forwarded to the central admin console.
- More secure workstations
- Smaller attack surface on Windows workstations
- Some installation issues, needs to be installed after primary antivirus to prevent false positive alarms
- Some alerts are directed at end user, and not to admin in MSP edition
We selected malwarebytes due to its integration with LabTech. Other products we tried required too much management overhead and [had] insufficient automation. Additionally MalwareBytes has been a well-known name with free solutions for consumers for a number of years.
Using Malwarebytes
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Feel confident using Familiar | None |
- Initial setup and configuration
- Default security settings
- Advanced security configurations, these are done through a flat configuration file that is then uploaded to the lab tech server and pushed to the endpoints