Our thoughts on Malwarebytes
Updated February 26, 2020

Our thoughts on Malwarebytes

Marc Shaffer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Endpoint Security

Overall Satisfaction with Malwarebytes

We use it corporate-wide for endpoint and systems malware protection, threat mitigation, and repair. It is loaded onto all of our systems and we refer to it often. It does a great job of finding and eliminating malware of all kinds. It requires very little attention, updates cleanly and just works how it is supposed to work.

Pros

  • It is great at detecting malware and other such attempts to take over our systems.
  • Its deep scanning finds things we had no idea were on a system, then fixes it.

Cons

  • As I stated above, MB is very functional and quite easy to use, even for a novice. However, a better explanation of things found and their impact would be helpful.
  • Stop trying to sell me more time even when my license is good for well over a year.
  • It has saved us considerable expense maintaining our endpoint security.
  • Since we have been using it in conjunction with our antivirus we have not experienced a single loss of data or a machine corruption.
To be blunt, MB leaves them in the dust from an operative and functional perspective. We use them because we get great support for all functions and find they do an excellent job at what they are designed to do. Competitive costs and no extraneous fees. Software that tries to do too much usually is not great at anything. We have been using MB since its first release and are more than pleased with it, especially when comparing it to other similar services.
Because they have always been johnny-on-the-spot when it comes to helping us. Fast and efficient. Besides, in all the years we have used MB we have had very few issues we could not resolve ourselves. If we email or call support we get excellent and fast responses with information that solves our issue.

Do you think Malwarebytes delivers good value for the price?

Yes

Are you happy with Malwarebytes's feature set?

Yes

Did Malwarebytes live up to sales and marketing promises?

Yes

Did implementation of Malwarebytes go as expected?

Yes

Would you buy Malwarebytes again?

Yes

MB shines for endpoint and system malware protection. It has saved us many times over the years which is why we continue to use it internally and recommend it to our clients. It is not a replacement for a strong firewall or good antivirus software. Together these things can and will keep you safe and will notify you of a problem.

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