ManageEngine Endpoint Central makes life easier for IT
August 24, 2022

ManageEngine Endpoint Central makes life easier for IT

Clifford Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

I use Manageengine Endpoint Central for patch management, remote support, inventory collection, and mobile device management. It helps me keep up with compliance while providing a central tool for everyday tasks like troubleshooting and remote support. It's a great tool for monitoring software licensing compliance as well. It basically makes my job a lot easier.
  • Remote support
  • Patch management
  • Inventory management
  • Mobile device management
  • Licensing compliance
  • Software uninstall could have better reporting.
  • Updating the remote client can be problematic when an old version is already installed.
  • The secure gateway component could use some better GUI monitoring.
  • Remote support
  • Patch management
  • Software license compliance
  • Saves countless hours on phone support by allowing easy remote connection so you and the end user can see their screen(s) the same time they do.
  • Allows for scheduled shut downs and restarts so noone need stay after hours to initiate them.
  • Has made it very easy to see what patches need installed and which computer need rebooted to finish the patch installation, saves a lot of time.

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

Best suited for an IT dept with limited staff to allow for efficient support for end users. Works great for deploying critical patches quickly and automatically to endpoints. The built-in chat is very useful for getting support for the product itself.