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Good for medium sized business, easy to use
August 25, 2022

Good for medium sized business, easy to use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

We use Endpoint Central for controlling our remote computers, patching and, software deployment. It is also a useful tool for reporting on device inventories and software requirements. It makes it easy to see missing and available patches as well as third party software updates for 500+ laptops that are currently in use across the country.
  • Patch Management is very easy to use and deploy patches each month
  • Inventory Reporting is straight forward with multiple premade reports available
  • Remote Connections are very simple to use, it only takes 15 seconds to find and connect to a device.
  • Software Deployment and the Self serviceportal give you multiple ways of deploying your apps.
  • LAN Scan module would make it easier to manage missing endpoints and track down all kit.
  • Patches are not realised on the Tuesday in the UK, they can sometimes take a couple of days to show up.
  • More Customisation of the layout would be ideal
  • Chat function is a little dated
  • Patch Management
  • Remote control
  • Software Deployment
  • Inventory
  • Reporting
  • Allows us to meet security standards
  • Allows us to push updates and apps that are needed for new objectives
  • Inventory reporting allows us to meet security policies
  • Patch management to ensure no data leakage.
  • Prohibited software warnings give attention to security risks
TeamViewer is a good solution for remote control, but I haven't found it as useful for patch management, software deployment and inventory reporting
However, the file transfer and chat functions of TeamViewer are better to use than Endpoint central

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine Endpoint Central go as expected?

I wasn't involved with the implementation phase

Would you buy ManageEngine Endpoint Central again?

Yes

TeamViewer, ManageEngine ServiceDesk Plus, Microsoft Endpoint Manager (Microsoft Intune + SCCM)
ManageEngine Endpoint Central has been well suited to me as an admin in a medium sized company it gives me lots of options to control our devices and has been my primary service used in the last few years. It is easy to pick and deploy patches, but there have been some issues with devices randomly not talking back to our distribution server. I would recommend the cloud version in hybrid working situations to ensure that devices constantly talk back to the distribution server.