Item: ManageEngine Endpoint Central
Rating: 10
Author: Verified User

Overall Satisfaction with ManageEngine Endpoint Central

Use Cases and Deployment Scope

Primarily we are introducing MEEC imaging, app deployment patch management and security policies to our Windows devices (around 4000), replacing SCCM and Intune. We are also testing a handful of Apple and Samsung devices to check the viability of moving all devices to ME and replacing Jamf and Intune as MDMs.

Pros and Cons

Pros

Patch management is far easier than SCCM, with a much better GUI and directed downloads. I like the fact I don't have to go checking every product website anymore.
Tools for handling different OS' in one platform are uniform, making it easier to have unified compliance across all types of device without having to learn several different MDMs
Our past asset management has been laborious. Now it is integrated into device management and our service desk there is far less duplication of admin and it's way more effective.

Cons

User based security policies (currently only by device) would help us as we have end users with far different restrictions using the same devices.

Return on Investment

Although starting with a new system can be daunting, ME has allowed us to start again, examining the bad habits we used to have and vulnerabilities we weren't addressing or even aware of.

Usability

The layout really suits us. It is at least as accessable as Jamf, more intuitive than Intune and a huge upgrade on the aging SCCM which we used to rely on. The integration with asset management and service desk improves the detail, accuracy and effectiveness of resolution for every ticket.

Alternatives Considered

Jamf Pro and Microsoft Intune

Jamf was always easier to use and than our Intune and SCCM setups. ManageEngine gives us that usability across all our supported platforms instead of just Apple, enough that we are now considering retiring Jamf

Key Insights

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

Other Software Used

Jamf Pro, Microsoft Intune

Likelihood to Recommend

Patch management is the biggest issue we are tackling with MEEC. In our education environment we support a huge catalogue of software and struggled to keep track of versions and implement a reliable update plan. MEEC takes much of this stress away. It has also inspired us to follow much more stringent test and deploy schemes which were much more ad-hoc before. We now have more time to follow good security etiquet.

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