Item: ManageEngine Endpoint Central
Rating: 6
Author: Verified User

Overall Satisfaction with ManageEngine Endpoint Central

Use Cases and Deployment Scope

We are using it as MDM and inventory tool for managing all of our cooperate owned devices which includes keeping track of assignments, license management, anti-virus, bitlocker, patch management, DLP, etc.
We also using partially the self service portal for distribution of the softwares. Helping us do overall endpoint management across organization.

Pros and Cons

Pros

Remote Access
Device info logging
patch management

Cons

Very complex set up both for on prem deployment and overall UX is bad.
Need linux based deployments
Buggy and slow at times

Return on Investment

Helped getting compliant easily
Simplified process of software distribution
tracking became easy

Usability

Software is a bit complex and slow. Support is also very limited in nature, you need dedicated resource to manage and run it smoothly, bugs often create problem. UI is laggy and slow, needs to polished for better experience. On prem deployment lacks linux support which increases the overall cost of running if you are small business

Alternatives Considered

Microsoft Intune

It turned out to be cheaper as compared to MS intune which offered better stability and ease of operation but it also comes with added modules like browser protection, remote connectivity over https. DLP module is another thing which pushed us towards this, overall good product but yes there is lot of room for improvement specially on UI front

Key Insights

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Did implementation of ManageEngine Endpoint Central go as expected?

Would you buy ManageEngine Endpoint Central again?

Yes

Other Software Used

Lens Kubernetes IDE, Termius, Postman

Likelihood to Recommend

Small organizations with limited resources may go with cloud model which take away hassle of deployment update and backups etc. At minimum it does almost all required tick mark activities with least effort.

If you have very large org with too many complex things and devices are not very capable does use it, agent is buggy and creates problem with under speced devices

Comments

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ManageEngine as MDM tool