Item: ManageEngine Endpoint Central
Rating: 8
Author: Wasiim Gukhool

Overall Satisfaction with ManageEngine Endpoint Central

Use Cases and Deployment Scope

As a cybersecurity analyst, I primarily use ManageEngine Endpoint Central for patch management and script deployment for security use-cases. The tool allows us to automate the deployment of security updates across endpoints, ensuring systems remain compliant and protected against vulnerabilities. Its centralized dashboard provides visibility into patch status, missing updates and compliance reports.ManageEngine Endpoint Central addresses the challenge of keeping the endpoints consistently updated and secure.

Pros and Cons

Pros

Automates OS and third-party patch management, reducing manual effort.
Provides clear dashboards and reports for compliance and audits.
Remote management and troubleshooting.

Cons

Script setup and configuration can be complex and time-consuming
Some features, such as declined list for family applications do not always work properly.
User interface could be more intuitive, use of chatbots.

Return on Investment

Saved significant time on patch deployment and endpoint maintenance, improved compliance reporting, and reduced vulnerability risks.
Initial setup required extra effort, but overall the efficiency gains outweighed this.

Usability

ManageEngine Endpoint Central is generally intuitive and provides a centralized platform for patch management, endpoint monitoring and reporting. Its dashboards and automation features simplify routine tasks, though the initial setup and configuration can be complex for new users. Once configured, the tool is easy to navigate and supports efficient security and IT operations.

Key Insights

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Endpoint Central go as expected?

I wasn't involved with the implementation phase

Would you buy ManageEngine Endpoint Central again?

Yes

Other Software Used

ThreatDown, powered by Malwarebytes, Darktrace, ManageEngine ADAudit Plus

Likelihood to Recommend

Well-suited scenarios:

Automating the deployment of critical security patches across endpoints to quickly reduce exposure to vulnerabilities.

Ensuring compliance during internal audits by generating clear patch status and endpoint compliance reports. Less appropriate scenario: Organizations needing advanced threat detection, as ManageEngine Endpoint Central focuses more on management than on active defense.

Evaluating ManageEngine Endpoint Central and Competitors

Products Replaced

Key Differentiators

Scalability
Ease of Use

Evaluation Lessons Learned

If I had to do it again, I would place greater emphasis on evaluating the ease of initial setup and configuration as part of the selection process, since this required more effort than expected. I would also spend more time testing the flexibility of patch deployment workflows and the usability of the interface during the POC stage.

Using ManageEngine Endpoint Central

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	Requires technical support

Efficient Endpoint Management with Strong Security Benefits