EndPoint Central is great value
November 05, 2025

EndPoint Central is great value

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

We've been using DesktopCentral (now EndPoint Central) for about 5 years now, and while there's a few minor features which aren't available in this platform, we've always been able to either work around it, or submit requests to get added functionality and it shows up within a few releases.

Pros

  • Remote Access
  • Software deployment / patch management
  • MDM

Cons

  • automated template cleanup
  • Our number of internal support tickets has gone down
  • The remote control capabilities are great
  • The patch management works but could work better
The overall functionality is great, for most if not all issues we've run across, we've been able to resolve using custom configurations and powershell.

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

In smaller organizations that want to add a lot of capability to their internal stack, EndPoint Central is a great tool to add to their belt. But as organizations grow and we want more data / control centralized, it needs some improvement, would be nice to be able to integrate it with more 3rd party tools as well, and not just other tools released by Zoho.

Using ManageEngine Endpoint Central

25 - Our primary users of Endpoint Central are our internal technical teams, varying from providing support internally, as well as our engineering team which uses it to connect to machines in the field to connect to remote equipment.
2 - I'm the primary administrator of EndPoint Central, all the features and functionality that we use were implemented by myself.

And another one of my coworkers handles the day to day maintenance as well as performing the version updates on the scheduled basis.
  • Remote Support
  • Remote management
  • Software / patch deployment
  • Deploy custom applications that don't include a standard installer
We are getting closer to the point where we'll need to move into a new product, but for this year and likely the next there's no intention of changing products.

Evaluating ManageEngine Endpoint Central and Competitors

Yes - DameWare Remote Control
  • Ease of Use
This product was initially used to support remote machines while we were setting up for our AGM in a half dozen communities, previously we used a polycom solution which took forever to setup and configure every year, and it was a nightmare. Instead, we switched to using Zoom on PCs, and EndPoint Central to control the remote machine, a few weeks later I had a PO for purchase.

Comments

More Reviews of ManageEngine Endpoint Central

  1. Home
  2. Unified Endpoint Management (UEM) Solutions
  3. ManageEngine Endpoint Central Reviews
  4. User Review of ManageEngine Endpoint Central